Personas (organized by Stakeholders)

Stakeholder Type	Stakeholder Persona	Stakeholder Name	Power/Influence	Interest	Attitude	Role

Channel Partners	Executive Sponsor CP	Ethan Davis	High	High	Supportive	Decision Maker, Influencer
Channel Partners	Channel Account Manager (CAM)	Ava Thompson	Medium	High	Supportive	Influencer, Manager
Channel Partners	Sales Representative	Benjamin "Ben" Carter	Low	Medium	Neutral	User
Channel Partners	Technical Consultant	Daniel "Dan" Lee	Low	Medium	Supportive	Influencer

Independent Software Vendors (ISVs)	Executive Sponsor ISV	Samantha "Sam" Miller	High	High	Supportive	Decision Maker, Influencer
Independent Software Vendors (ISVs)	Business Development Manager	Isabella "Bella" Rodriguez	Medium	High	Supportive	Influencer, Manager
Independent Software Vendors (ISVs)	Product Manager	David "Dave" Chen	High	High	Supportive	Influencer, Manager
Independent Software Vendors (ISVs)	Technical Integration Lead	Michael "Mike" Nguyen	Medium	High	Supportive	Influencer

Professional Services	Executive Sponsor PS	Ellenor “Elle” Thompson	High	High	Supportive	Decision Maker, Influencer
Audit Partner Lead	Audit Partner Lead	Olivia "Liv" Martinez	High	High	Supportive	Influencer, Manager
Professional Services	Audit Manager	David “Dave” Kim	Medium	High	Supportive	Influencer, Manager
Professional Services	Audit Staff (Associate/Senior)	Jessica “Jess” Liu	High	High	Supportive	Influencer, Manager
Professional Services	IT Compliance Specialist PS	Raj Patel	Medium	High	Supportive	Influencer

Content Provider	Executive Sponsor CPR	Richard "Rick" Anderson	High	High	Supportive	Decision Maker, Influencer
Content Provider	Standards & Framework Author/Maintainer	Dr. Emily Davis	High	High	Supportive	Influencers, Manager
Content Provider	https://unifiedcompliance.atlassian.net/wiki/spaces/PROD/pages/2475655561	Sofia Martinez	Medium	High	Supportive	Influencer

Policy & Compliance	https://unifiedcompliance.atlassian.net/wiki/spaces/PROD/pages/2475655253	Patricia "Pat" Mitchell	High	High	Supportive	Decision Maker, Influencer
Policy & Compliance	https://unifiedcompliance.atlassian.net/wiki/spaces/PROD/pages/2475655267	Anika Patel	Low	High	Supportive	User
Policy & Compliance	https://unifiedcompliance.atlassian.net/wiki/spaces/PROD/pages/2475655281	Benjamin "Ben" Nguyen	High	Medium	Supportive	Advisor
Policy & Compliance	https://unifiedcompliance.atlassian.net/wiki/spaces/PROD/pages/2475655295	Rajesh "Raj" Kumar	Medium	High	Supportive	Influencer, Manager

Information Technology (IT)	https://unifiedcompliance.atlassian.net/wiki/spaces/PROD/pages/2475655323	Thomas "Tom" Wilson	High	High	Supportive	Decision Maker, Influencer
Information Technology (IT)	https://unifiedcompliance.atlassian.net/wiki/spaces/PROD/pages/2475655337	Emily Davis	Medium	High	Supportive	Influencer, Manager
Information Technology (IT)	https://unifiedcompliance.atlassian.net/wiki/spaces/PROD/pages/2475655351	James "Jim" Brown	Medium	Medium	Supportive	Manager
Information Technology (IT)	https://unifiedcompliance.atlassian.net/wiki/spaces/PROD/pages/2475655365	Priya Sharma	Medium	Medium	Supportive	Manager

Security Operations	https://unifiedcompliance.atlassian.net/wiki/spaces/PROD/pages/2475655393	Sarah "Sally" the Sentinel	High	High	Supportive	Decision Maker, Influencer
Security Operations	https://unifiedcompliance.atlassian.net/wiki/spaces/PROD/pages/2475655407	Emily "Em" Rodriguez	Medium	High	Supportive	Influencer, Manager
Security Operations	https://unifiedcompliance.atlassian.net/wiki/spaces/PROD/pages/2475655421	Alex Chen	Low	High	Supportive	User
Security Operations	https://unifiedcompliance.atlassian.net/wiki/spaces/PROD/pages/2475655435	Jason "Jay" Kim	Low	Medium	Supportive	Influencer

Audit	https://unifiedcompliance.atlassian.net/wiki/spaces/PROD/pages/2475982933	Katherine "Kate" Johnson	High	Medium	Supportive	Decision Maker
Audit	https://unifiedcompliance.atlassian.net/wiki/spaces/PROD/pages/2475982947	Andrew "Andy" the Auditor	Medium	High	Neutral	Manager, Influencer
Audit	https://unifiedcompliance.atlassian.net/wiki/spaces/PROD/pages/2475982961	Emily "Em" Martinez	Low	High	Neutral	User
Audit	https://unifiedcompliance.atlassian.net/wiki/spaces/PROD/pages/2475982975	Robert "Bob" Carter	High	Medium	Neutral	Influencer

Third-Party & Supply Chain Risk Mgmt.	https://unifiedcompliance.atlassian.net/wiki/spaces/PROD/pages/2475655463	Robert "Rob" Davis	High	High	Supportive	Decision Maker, Influencer
Third-Party & Supply Chain Risk Mgmt.	https://unifiedcompliance.atlassian.net/wiki/spaces/PROD/pages/2475655477	Maria Hernandez	Medium	High	Supportive	Manager
Third-Party & Supply Chain Risk Mgmt.	https://unifiedcompliance.atlassian.net/wiki/spaces/PROD/pages/2475655491	Samantha "Sam" Lee	Low	High	Supportive	User
Third-Party & Supply Chain Risk Mgmt.	https://unifiedcompliance.atlassian.net/wiki/spaces/PROD/pages/2475655505	Elizabeth "Liz" Chen	Medium	Medium	Supportive	Advisor

Customer Segments - Roles & Personas

Compliance teams in organizations typically have a range of roles, each with its responsibilities. Here's an outline of the typical roles we might find in a compliance team:

Chief Compliance Officer (CCO): This senior executive role oversees the organization's compliance program. The CCO ensures the company complies with external regulatory requirements and internal policies.
Compliance Managers: They assist the CCO in managing the day-to-day operations of the compliance program. Compliance managers often specialize in specific areas such as data protection, financial compliance, or industry-specific regulations.
Compliance Analysts/Officers: These professionals monitor and audit organizational procedures to ensure compliance. They also help develop compliance policies and procedures and train employees on compliance-related issues.
Legal Counsel: Often, a compliance team will include or work closely with legal counsel who provides advice on regulatory matters, helps interpret laws and regulations, and assists in developing policies.
Risk Manager: This role focuses on identifying, analyzing, and mitigating risks that could lead to non-compliance. Risk managers work closely with compliance officers to ensure risks are adequately managed.
Audit and Assurance Professionals: These individuals are responsible for conducting internal and external audits to ensure adherence to compliance standards. They report findings and suggest improvements.
Data Protection Officer (DPO): Especially relevant in industries handling large amounts of sensitive data, the DPO is responsible for ensuring compliance with data protection laws like GDPR.
Regulatory Affairs Specialists: They keep track of regulatory changes and trends and analyze how these could impact the organization. They also assist in preparing regulatory submissions.
Training and Development Coordinators: Responsible for developing and delivering training programs to employees on compliance-related topics.
IT Compliance Specialist: Focuses on ensuring that the organization's IT infrastructure and data handling practices comply with relevant laws and regulations.

Channels - Roles & Personas

TBD

Key Partners - Roles & Personas

ISACA

Member of Dictionary Society

UCF

Company Lawyer

UCF Mapper

Detail pages:

Appendix: New to personas? Here’s why we do personas:

Personas are essential to help create differentiable software that will beat the competition. Personas allow us to design software with specific target users in mind taking into consideration their motivations, pains, and career goals. The personas in combination with jobs-to-be-done (JTBD) will help Unified Compliance focus in on what matters most to our target customers.

Defining personas will help:

Streamline the brainstorming process when development new products and features
Identify who we are building software for
Gain perspective that is similar to end-users
Constrain feature creep to what matters most

This is the updated template for Personas.