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Jobs to Be Done (JTBD)

Persona

Task Name

Situation

Motivations

Input

Output

Peter, Compliance Manager

Search for, review, and add third-party sourced or my own terms and definitions to my Corporate Dictionary and Glossaries.

When I need to add or create terms and definitions to my Corporate Dictionary and Glossaries based on business needs.

I want to o clear up ambiguity and create a shared language to communicate within my organization.

Term and Definition pairs.

A record in my Corporate Dictionary and appropriate Glossaries.

System

Dictionary

Primary Actor

Compliance Manager

Scenario

As a Compliance Manager, I search the third party dictionaries. When I select my preferred term and definition, I can add the term and definition to my Coporate Dictionary and Glossaries.

When I can’t find my preferred third-party sourced term and definition, I can add my own term and definition to my Corporate Dictionary and Glossaries.

Use Case

A Compliance Manager can use the UC 4.0 Dictionary to add third-party sourced and manually sourced terms and definitions to their Corporate Dictionary and Glossaries. When a Compliance Manager adds a term and definition to their Glossaries

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