What & Where
E-mail types and where they are located and maintained.
E-mail Type | Hosted Location | Maintenance App | Owner |
---|---|---|---|
System E-mails |
| Dev/Product | |
Marketing | Hubspot | Hubspot | Marketing Team |
UserFlow | Hubspot | Hubspot | Customer Success Team |
List of System E-mails
Hosted Location | UC Application | Function | Template | Maintenance App | Triggered By |
---|---|---|---|---|---|
Auth0 | ALL | Verify Email Address | Verification Email (using link) | Auth0 (or use Chamelion to generate HTML) | Sign up for first time |
Auth0 | CCH | Get MFA code when MFA enabled | Verification code for Email MFA | Auth0 (or use Chamelion to generate HTML) | User signs in with MFA enabled |
Auth0 | ALL | Reset Password | Change Password (link) | Auth0 (or use Chamelion to generate HTML) | User selects reset password on sign in page |
Contacts | CCH | sendAcceptedRequestToJoinAccountEmail | systemAcceptedJoin | Admin approves request to join account (goes to the User) | |
Contacts | CCH | sendAccountDeactivatedAdminEmail | systemAccountDeactivatedAdmin | When Admin deletes an account | |
Contacts | CCH | sendAccountDeactivatedAdminsEmail | systemAccountDeactivatedAdmins | When Admin deletes an account | |
Contacts | CCH | sendAccountDeactivatedEmail | systemAccountDeactivatedUsers | When Admin deletes an account (goes to Users) | |
Contacts | CCH | sendAccountDeactivatedInviteesEmail | systemAccountDeactivatedInvites | When Admin deletes an account (goes to invitees) | |
Contacts | CCH | sendAccountDeactivatedRequestedEmail | systemAccountDeactivatedRequested | When Admin deletes an account (goes to pending requesters that asked to join) | |
Contacts | CCH | sendAccountDetailsEmail | systemSharedAccountDetails | When a list is distributed | |
Contacts | CCH | sendAccountMergeApprovedEmail | systemMergeRequestApproved | When an account merge request is approved | |
Contacts | CCH | sendAccountMergeCompletedDestinationEmail | systemMergeCompletedDestination | When an account merge is completed (goes to destination account admin) | |
Contacts | CCH | sendAccountMergeCompletedOriginEmail | systemMergeCompletedOrigin | When an account merge is completed (goes to origin account admin) | |
Contacts | CCH | sendAccountMergeDeclinedEmail | systemMergeDeclined | When an account merge is declined | |
Contacts | CCH | sendAccountMergePendingEmail | systemMergePending | When a request to merge accounts occurs (goes to originator) | |
Contacts | CCH | sendAccountMergeRequestEmail | systemMergeAccountRequest | When a request to merge accounts occurs (goes to destination) | |
Contacts | CCH | sendAPIWhiteboxAdminNotificationEmail | systemWhiteboxAdminNotifications | When new public applications become available to a whitebox account | |
Contacts | CCH | sendDeclinedRequestToJoinAccountEmail | systemJoinAccountDeclined | When an admin declines a request to join | |
Contacts | CCH | sendEmailUpdateEmail | systemEmailUpdate | When user submits a request to update their email address | |
Contacts | cch | sendFinishedBuildEmail | systemBuildFinishedAvailable | ||
Contacts | cch | sendInternalCCPurchaseEmail | systemPruchaseSuccessInternal | ||
Contacts | cch | sendInternalDemoRequestEmail | systemDemoRequestInternal | ||
Contacts | cch | sendInternalNoRenewalEmail | systemNoRenewal | ||
Contacts | cch | sendInternalPORequestEmail | systemPoRequestReviewInternal | ||
Contacts | cch | sendInternalQuoteEmail | systemQuoteRequestInternal | ||
Contacts | cch | sendInternalRefundChargeBackEmail | systemChargeBackRefundInternal | ||
Contacts | cch | sendInternalRelatedDomainRequestEmail | systemRelatedDomainInternal | ||
Contacts | cch | sendInternalRenewalWebhookEmail | Disabled | ||
Contacts | cch | sendInternalSampleBuildRequestEmail | systemBuildRequestInternal | ||
Contacts | cch | sendInternalWeeklyReportEmail | systemWeeklyAccountUserReport | ||
Contacts | cch | sendInviteToJoinAccountEmail | systemJoinAccountInvite | ||
Contacts | cch | sendJoinAccountVerificationEmail | systemJoinAccountVerification | ||
Contacts | cch | sendPasswordResetEmail | systemPasswordReset | ||
Contacts | cch | sendPORequestApprovalEmail | systemPORequestApproved | ||
Contacts | cch | sendPORequestDeniedEmail | systemPORequestDenighed | ||
Contacts | cch | sendQuoteEmail | systemQuoteRequest | ||
Contacts | cch | sendRequestToJoinAccountEmail | systemJoinAccountRequest | ||
Contacts | cch | sendSampleBuildRequestConfirmationEmail | systemBuildRequestUser | ||
Contacts | cch | sendSampleBuildRequestEmail | systemSampleBuildRequest | ||
Contacts | cch | sendVerificationEmail | systemAccountVerification | ||
Contacts | cch | sendWelcomeEmail | systemNewUser | ||
Contacts | contacts | pruneDeletedAccounts | systemWeeklyAccountUserCleanupReport | May not be live anymore | |
Contacts | contacts | samplebuildmoreinfoAction | systemSampleBuildRequestFollowup | May not be live anymore | |
Contacts | contacts | sendRenewalFirstEmails | Renewal Email #1 | May not be live anymore | |
Contacts | contacts | sendRenewalResoldFirstEmails | VAR Renewal Email #1 | May not be live anymore | |
Contacts | contacts | sendRenewalResoldSecondEmails | VAR Renewal Email #2 | May not be live anymore | |
Contacts | contacts | sendRenewalResoldThirdEmails | VAR Renewal Email #3 | May not be live anymore | |
Contacts | contacts | sendRenewealsSecondEmails | Renewal Email #2 | May not be live anymore | |
Contacts | contacts | sendRenewalThirdEmails | Renewal Email #3 | May not be live anymore | |
Contacts | gateway | autoApprovalAdmin | systemUC40AutoApprovalAdmin | ||
Contacts | gateway | invited | systemUC40Invited | ||
Contacts | gateway | invitedMessage | systemUC40InvitedMessage | ||
Contacts | gateway | invitedRegister | systemUC40InvitedRegister | ||
Contacts | gateway | invitedRegisterMessage | systemUC40InvitedRegisterMessage | ||
Contacts | gateway | password | systemGatewayPassword | ||
Contacts | gateway | RequestToJoin | systemUC40RequestToJoin | ||
Contacts | gateway | RequestToJoinApproved | systemUC40RequestToJoinApproved | ||
Contacts | gateway | RequestToJoinApprovedAdmin | systemUC40RequestToJoinApprovedAdmin | ||
Contacts | gateway | verify | systemGatewayVerify | ||
Contacts | gateway | welcome | Disabled |