Name:
...
Michael "
...
Mike"
...
Nguyen
Age: 42 38
Education: M.S. in Cybersecurity Computer Science from Carnegie Mellon Stanford University, B.S. in Computer Software Engineering from Georgia Techthe University of Waterloo
Professional Background:
1512+ years of experience in IT software engineering and cybersecurity, specializing in solution architecture and implementationintegration, with a focus on cloud security and API development.
Focus areas: Cloud securitySoftware architecture, API design, integration frameworks, security configuration managementprotocols, GRC solutions, and technical pre-sales supportand cloud infrastructure.
Previous roles: Senior Lead Software Engineer at a cybersecurity startup, Solutions Architect at a cybersecurity consulting firm, Security Engineer at a Fortune 500 cloud security provider, Technical Consultant at a global software company.
Special certifications or skills: AWS Certified Solutions Architect – Professional, Certified Information Systems Auditor (CISACloud Security Professional (CCSP), Certified in Risk and Information Systems Control (CRISC)TOGAF 9 Certified.
Industry: Cybersecurity and IT ChannelSoftware
Responsibilities:
Provide pre-sales technical support to sales teams and channel partnersLead the technical integration efforts between the ISV's security solutions and partner platforms.
Design and architect solutions that meet customer requirements and integrate with the SaaS platform.Lead technical implementations and integrations, ensuring smooth onboarding and customer satisfactionimplement APIs, SDKs, and other integration components.
Collaborate with partner technical teams to ensure seamless integration and interoperability.
Troubleshoot technical issues and provide ongoing support to customerspartners.Train channel partners on the technical aspects of the SaaS platform and partner
solutionsStay up-to-date with the latest integration technologies and best practices.
Goals:
Deliver successful implementations that exceed customer seamless and reliable integrations that meet or exceed partner expectations.
Build a reputation as a technical expert and trusted technical advisor and subject matter expertadvisor for partners.
Contribute Enable partners to the overall success of the partnership and drive customer adoption of the solutionsleverage the ISV's security solutions to their full potential.
Challenges:
Balancing technical complexity with customer needs and budget constraints.
Keeping up with the rapidly evolving cybersecurity landscape and new technologies.
Managing multiple projects and priorities simultaneouslyNavigating complex technical environments and integrating with diverse partner platforms.
Balancing the need for speed and agility with the need for security and reliability.
Staying ahead of the curve on emerging integration technologies and standards.
Motivations:
Solving complex technical problems challenges and finding innovative building elegant solutions.
Sharing knowledge and expertise with others to help them succeed.
Contributing to a safer digital environment by implementing robust security solutionsWorking with cutting-edge technologies and pushing the boundaries of innovation.
Collaborating with talented engineers and architects to achieve common goals.
Tech-Savviness:
Highly tech-savvy with in-depth knowledge of deep expertise in software development, cloud infrastructure, security protocols, and compliance frameworkscybersecurity.
Proficient in various scripting programming languages, configuration management toolsframeworks, and cloud platforms (e.g., AWS, Azure).Comfortable with data analysis and troubleshooting complex technical issuesdevelopment tools.
Able to quickly learn and adapt to new technologies and platforms.
Behavioral Traits:
Analytical and detailDetail-oriented and methodical, with a methodical approach to problem-solving.Excellent communicator, able to explain technical concepts clearly to passion for solving technical problems.
Collaborative and communicative, able to work effectively with both technical and non-technical audiencesstakeholders.
Patient and empathetic when working with customers and partners.
Passionate about technology and its potential to improve security and complianceResults-oriented and driven to deliver high-quality solutions on time and within budget.
Curious and eager to learn new things, always seeking to improve and expand his skill set.
Sources of Information:
Technical documentation and whitepapers from vendors and industry expertsforums for various technologies and platforms.
Cybersecurity blogs, forums, and online communities.
Training courses and certifications on new technologies and best practices.
Collaboration and knowledge sharing with colleagues and peersIndustry blogs and publications on software development and integration.
Technical conferences and workshops on cloud security and API design.
Networking with other technical professionals and experts in the field.
Quote:
"My goal is to ensure that our customers and partners have the tools and knowledge they need to secure their environments and achieve their business objectives. By leveraging the latest technologies and best practices, we can create a more resilient and secure digital ecosystem for everyoneSuccessful integration is not just about connecting two systems; it's about creating a seamless user experience that delivers real value to our partners and their customers. By focusing on technical excellence, collaboration, and continuous improvement, we can build integrations that unlock new possibilities and drive business growth."