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Main Question | Specific Question | Reason | How to Answer |
---|---|---|---|
What Authority Documents are most commonly used in lists….. | …and in which industry? | This can help us
| AD usage by company industry by AD release availability
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….by paid customers and free customers? | This can help us
| AD usage by # of accounts w/lists by AD release availability
| |
….and how are customers using the lists? | This can help us identify what features to maintain and iterate on. | AD usage by # of lists by AD release availability
| |
What Authority Documents are most commonly used in builds….. | …what build types are customers using and in which industry? | This can help us
| AD usage by # of builds
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…what build types are distinct customers using and in which industry? | This can help us
| AD usage by # of accounts w/ builds
| |
How often are customers creating lists? | This can help us identify what features to maintain and iterate on. | ||
How often are customers updating lists? | This can help us identify what features to maintain and iterate on. | *need to be able to differentiate where modified date is different than creation date. | |
How often are customers creating builds? | This can help us identify what features to maintain and iterate on. | ||
How often are customers creating compare builds? | This can help us identify what features to maintain and iterate on. | *need to be able to differentiate where modified date is different than creation date. | |
What’s the average number of Authority documents per list? | This can help us identify how many ADs to target for suggested lists. | *Hubspot may have a limitation with averages, due AD counts derived from a string and not a number value. | |
What’s the average number of lists per account? | This can help us identify what features to maintain and iterate on. | *Hubspot may have a limitation with averages, due List counts derived from a string and not a number value. | |
What’s the average number of builds per account? | This can help us identify what features to maintain and iterate on. | *Hubspot may have a limitation with averages, due AD counts derived from a string and not a number value. | |
How many days after an account is created is a list created? | |||
How many days after an account is paid is a list created? | |||
How many days after an account is paid is a build created? |
Hubspot action items
- Add list active status info to property - Currently shows only as no value
- Add list published info
- Add list published status info
- add list share info
- add list whitebox share info
- Add AD release availability
- Add AD live status
- Add compare build table info to hubspot
- add list date created info to hubspot
- Investigate why the # of CCH accounts doesn’t appear to be aligned with the data in the DB.
- Investigate why only one industry shows up in CCH accounts (currently only computer_software)
- Is there a way to flag internal demo accounts, to create a seamless filter for our metrics?
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CCH DB fields of interest | Data Values | Why |
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ch_accounts.Account_Status |
| Indicates who has paid us, who hasn’t, who owes us, etc. Can help onboarding, retention, etc. |
authority_documents.AD_live_status |
| Indicates what ADs are live. Can help filter AD, List, Build usage. May only care about Live ADs. |
authority_documents.AD_Release_availability |
*Keep DB Value in Hubspot, i.e. (For Subscribers, etc.) | Indicates who has access to use the AD mapping in the current CCH. Can help filter AD, List, Build usage. |
authority_documents.AD_Release_availabilitystatus |
*Keep DB Value in Hubspot, i.e. (Released, etc.) | Indicates if the AD is available in the CCH. Can help filter AD, List, Build usage. May only care about Released, Restricted ADs. |
ch_authdoc_list.list_active_status |
| Indicates if the list is current or not. |
ch_build_archive.build_type |
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