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Value Drivers

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This is a template for identifying value drivers for each of the Customer types based on the associated value framework.

Use 10 words or less

AC

Customer Type

Value Framework

Biz Buyer

Biz Value Chain

Business Problem

Business Value 

Business MetricIn 10 words or less

Describe Ideal Buyer Champion Profile (copied from above)

Describe what business value process or chain does the buyer own or care about

Describe the business problem

Describe business value of solving the problem with your product

Name the metric the buyer cares about that you will improve

B

Biz User

Jobs To Be Done

Job Pain 

Job Progress 

Job Gain

In 10 words or less

Describe Ideal User Persona

(copied from above)

Describe what is the job to be done for which the user employs your product

Describe the pain the user faces in getting the job done today

Describe the progress user makes in their job to be done with your product

Describe the gain user faces in their job with your product

Tech Buyer

SW Value Stream

SW Problem

Tech Value 

Tech Value MetricIn 10 words or less

Describe Ideal Tech Buyer Champion Profile (copied from above)

Describe what in the software value stream does the buyer own or care about (infra, dev, ops, etc.)

Describe the problem in the software value stream

Describe technical/software  value of solving the problem with your product

Name the metric the Tech Buyer cares about that you will improve (Value, Cost, Quality, etc.)

D

Tech User

JTBD 

in SW Dev Cycle 

Job Pain 

Job Progress 

Job Gain

In 10 words or less

Describe Ideal Tech User Persona

(copied from above)

Describe what is the tech user operating within the software dev or ops lifecycle 

Describe the pain the user faces in getting the job done today

Describe the progress user makes in their job to be done with your product

Describe the gain user faces in their job with your product

E

Builder

JBTD

in Builder LifeCycle

Builder Pain 

Builder Progress 

Builder GainIn 10 words or less

Describe Ideal Builder Persona

(copied from above)

Describe what is the builder building within the software dev or builder lifecycle 

Describe the pain the builder is facing to build today

Describe how your product helps the builder build better

Describe the gain to the builder in using your product (personal or social, community