Resources:
https://support.unifiedcompliance.com/cch-oem-vendor-api-quick-start-guide
View file name FINALUSEFederated Data License.pdf
Legacy
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Artifact | Audience | Type | Status, Link/Location | |||||||||||||||||||||||||||
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Legacy | New | |||||||||||||||||||||||||||||
Pre-Agreement Documentation & Initial Outreach | ||||||||||||||||||||||||||||||
Sales Brief
| Internal | Doesn’t exist As of 11/27/24 still needs review | Doesn’t exist As of 11/27/24 still needs review | |||||||||||||||||||||||||||
Solution Brief OEM Program Overview (outgoing UC Sales guide to partners). One-page or webpage summary covering program benefits, features, and partnership terms.
| External | Written |
As of 11/27/24 still needs review | Solution Brief Transition Guide: (OEM Conversion) How to transition from legacy to new. Additional features and benefits of full CCH license
| External | written | First Customer Call Deck | Written | External | written | ||||||||||||||||||||
First Partner Call Deck First call with UC team and potential partner to explain in detail offering. Some technical and packages - takes 1-pager and provides more detail. | External | Written | Doesn’t Exist As of 11/27/24 still needs review | Doesn’t Exist As of 11/27/24 still needs review | ||||||||||||||||||||||||||
Standard OEM Agreement A legal template with clear licensing terms, updated by the legal team.
| External | Written |
-TBD UC Federated Data License Setup Instructions for assigning Federated Data Licenses within the OEM account, defining access permissions and entitlements. What can we share from IP-restricted documents?
| Internal | Written | No Change |
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OEM Federated Data License
It needs to be incorporated in agreements.
Partner needs to Agree to UC Federated Data license.
does partner need end-user acceptance of FDL in partner app?
Agreement to UC federated data license in APPlicaiton
confirm how it is in the nextgen app.
Future: may need to support and force users to accept content provider license
Leadership - Dorian Cougias Michael Maggio
Finance - Alexander Y Wong
Legal - Marcelo
Review agreement with team.
External
No Change
Addendum in Contracts
Initial Document Setup
List of starting Authority Documents (IDs, names) for each ISV, referenced in the OEM agreement.
CS - Dorothy Hunt
Sales - Aubrey Bousley
Internal
written
In CCH account 26775
20241112_OEM Framework Families.xlsx
Status | ||||
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In CCH account 26775
Onboarding and Account Configuration Guide
Onboarding
Onboarding and Account Configuration Guide
Partner Onboarding Deck
How to transition from legacy to new. Additional features and benefits of full CCH license
Transition Guide
OEM Entitlement overview
Define data types each ISV can access, like Authority Documents, Citations, Tagged Mandates, and Common Controls.CCH Entitlement Overview
Comparison between Legacy and New
Cobranding Guidance
Step-by-step guide for creating, configuration, maintaining
Schema Guide for Data Migration
CS -Dorothy Hunt
Marketing -Amanda
Engineering - Mark Redding
External
Writtenwritten
ETA 12/2/24
https://support.unifiedcompliance.com/cch-oem-vendor-api-quick-start-guide
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Net New Needed.
ETA 12/2/24
New (NextGen) OEM Partner - API Quick Start Guide
Status | ||
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Partner Marketing
Cobranding Guidance
Marketing - Amanda
TBD
Leverage Amazon info. See Mack
etc 12/6/24
TBD
Leverage Amazon info. See Mack
etc 12/6/24
Public Customer References
Marketing - AmandaInitial Document Setup
List of starting Authority Documents (IDs, names) for each ISV, referenced in the OEM agreement.
CS - Dorothy Hunt
Sales - Aubrey Bousley
Internal
written
In CCH account 26775
20241112_OEM Framework Families.xlsx
Status | ||||
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In CCH account 26775
Account & Subscription Setup & Management Guide
Step-by-step guide for creating, configuring, and maintaining OEM partner accounts within UC’s systems (CCH or other systems), detailing the process for Sales and Dev.
CS - Dorothy Hunt
Sales - Aubrey Bousley
Engineering/Product - Mark Redding Vicki McEwen
Internal
Visual & Written
Legacy (CCH) OEM Partner - Set up Steps
Status | ||||
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New (NextGen) OEM Partner - Set up Steps
Status | ||||
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Sales Enablement Training
Teach Partner sales team to sell UC in their product.
Sales -Sonny Crouse
CS -Dorothy Hunt
External
written
TBD
Q1 2025
Partner Marketing
Website listings
blog posts
newsletter mention
Marketing - Amanda
CS - Dorothy Hunt
External
TBD
Leverage Amazon info. See Mack
etc 12/6/24
TBD
Leverage Amazon info. See Mack
etc 12/6/24
OEM Partners API Guide
Step-by-step guide for generating API keys and accessing data via API endpoints.
Engineering/Product - Mark Redding Vicki McEwen
Support - Damaris Iglesias
External
Written
Schema Guide for Data Migration
Visual and text documentation of the new data structures for each API endpoint, especially for transitions from old to new IDs and structures.
Engineering/Product - Mark Redding Adam Vercimak Vicki McEwen
External
Visual & Written
Sample Customer Journey for API Access
Simple outline for an OEM customer’s end-to-end experience, covering account setup, API key access, and documentation handoffs.
Use OEM Demo account.
Customer Success & Product Management
External
Visual
TBD
Low Priority
Low Priority
FAQs
Commonly asked questions to guide OEM partners through their journey.
CS - Dorothy Hunt
Support - Damaris Iglesias
Product - Vicki McEwen
External
Written
TBD
API Quick start Guide
what endpoints will i be able to see
what happens to save builds?
Can I have CCH and OEM license?
Meet after Thanksgiving Holiday?
TBD
Sample Partner Journey for API Access
Simple outline for an OEM Partner’s end-to-end experience, covering account setup, API key access, and documentation handoffs.
Use OEM Demo account.
Customer Success & Product Management
External
Visual
TBD
Low Priority
TBD
Low Priority
Billing, Invoicing, and Reporting
Financial Reporting and Invoicing Guide
Template and instructions for billing, invoicing, and financial reporting, tailored for OEM ISV partners.
Sales -Aubrey Bousley
Finance -Alexander Y Wong
Engineering/Product - Mark Redding Vicki McEwen
External & Internal
Written
TBD
Cross-Functional Collaboration and Handoff Processes
Handoff Summary
Key handoff points for each team (e.g., Sales, Dev, Finance), including communication tools, points of contact, and role responsibilities.
CS -Dorothy Hunt
Internal
Visual & Written
Written TBD
Written TBD
Success Stories
Public Partner References
CS - Dorothy Hunt
Marketing - Amanda
Potential Additional Prerequisites
UC Federated Data License
Instructions for assigning Federated Data Licenses within the OEM account, defining access permissions and entitlements.
What can we share from IP-restricted documents?
Leadership - Dorian Cougias Michael Maggio
Finance - Alexander Y Wong
Legal - Marcelo
Internal
Written
No Change
Template in hubspot.
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...
Content Providers
Resources
...
Content Provider agreement template (signed with redistribution rights and compensation requirements) | |
Content Provider subscription plan/add-on set up. | |
Content Provider account set up including CP designation in our backend for entitlement verification that UC has rights to redistribute their content and for usage reporting. Yes, an organization can be a Content Provider, ISV, and a reseller. | |
Content Provider entitlement set up in our backend for entitlement verification which ISVs and customer accounts are entitled to receive redistributed Content Provider content. | |
Content Provider renumeration based on subscription content usage. | |
Content Provider usage reporting by subscription plan with associated accounts, by AD with associated accounts and by Accounts with associated ADs. |
Resources:
https://support.unifiedcompliance.com/cch-oem-vendor-api-quick-start-guide
View file name FINALUSEFederated Data License.pdf
Legacy
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