Overview

Background

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Current Challenges / Limitations

Describe the challenges that users face using the current product, alternative solutions, or performing tasks manuallyThe current Common Controls Hub (CCH) search functionality is confusing for customers to locate authority documents which are important to them.

Customers typically use three tools (CCH, Research, and the internet) to search for and confirm the ADs that are of interest to them.

Benefits

Highlight the main benefits the customer/user will gain by this productVastly increase the time-to-value and user experience, by providing a proposed list of ADs based upon an 80/20 rule (i.e., propose the top 80% of ADS that others use in that industry).

Subscription / Pricing / Billing Impacts

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User Interaction and Design

As soon as user registers, they go through a simple self-identification page with minimal friction.

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The user chooses which industry best fits their organization or chooses other.

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Once user is signed up and self-identifies which industry they are in, the call to action (CTA) is to setup their compliance portfolio.

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Based upon their industry self-identification a list of regulations / frameworks are proposed which they can add to their compliance portfolio (AKA List).

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Process Flow Diagrams

Links to user journeys, process flow, or other diagrams related to the requirements.

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