TL’DR
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A couple of mappers use the dictionary all the time. Most do not but when they have to approve the terms, they obviously do. When used, it is during tagging. It seems we get most value out of the dictionary when terms are non-common and specific to compliancy or the customer industry. A lot of claims are being made about ‘evidence’ but these cannot be substantiated. Mappers who do work with customers describe the process of agreeing with customers much more as collaborative where customers are offered choices between requirements/citations and then these are discussed. |
What sources do they extract information from?
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