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Jay Hill (Unlicensed)

Jay Hill (Unlicensed)

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Persona

Task Name

Situation

Motivations

Input

Output

Permission-Role

Doer Dan

Search for, review, and download PlantUML diagrams

When I help a team with a process that includes compliance steps

I want to make sure we do all the right steps the first time.

Organized set of PlantUML diagrams

Set of files or hyperlinks updated on our SharePoint collaboration site.

PlantUML Reader

Analyst Alberta

Organize and help with PlantUML Diagrams

When my superior wants me to assist in organizing and updating process diagrams.

I want to help the team make compliance process diagrams easily accessed accessible for others.

Disorganized set of PlantUML diagrams.

Organized set of PlantUML diagrams.

PlantUML Contributor

Process Peter

Create and manage PlantUML Diagrams

When I document my organization's processes.

I want to build out a set of diagrams documenting repeatable compliance processes that my director will love.

PlantUML diagrams created by me and others.

Additional information like CCH content including CDOCs, audit questions …

PlantUML diagrams created by me and others

that is available in their existing CCH subscription.

Set of PlantUML diagrams ready for review and approval.

PlantUML Owner

Compliance Katherine

Review, comment on, and approve PlantUML diagrams.

When my team is ready for me to review their diagrams.

I want my team to build out repeatable processes for the compliance team to easily follow.

PlantUML diagram(s) ready for my review.

Set of approved and finalized PlantUML diagrams.

PlantUML Reviewer

...

Create and manage corporate glossaries

Persona

Task Name

Situation

Motivations

Input

Output

Permission-Role

Compliance Katherine

Employee Edgar

Review terms

When I define corporate policiesread through a company policy document

I want to ensure everyone ot make sure I understand the terms defined in the company has a common understanding of the terms within our policy

  1. Company policies

A policy

A company glossary

An understanding of the terms

Glossary Reader

Doer Dan

Search for, review, and read glossary terms.

When I help a team with any well-defined process

I want to make sure we do all the right steps the first time.

Organized set of glossaries and terms

Set of files or hyperlinks updated on our SharePoint collaboration site.

Glossary Reader

Analyst Alberta

Organize glossaries.

When my superior wants me to assist in organizing and updating glossaries and terms.

I want to help the team make company glossaries easily accessed for others.

Disorganized set of glossaries and terms.

Organized set of glossaries and terms.

Glossary OwnerContributor

Process Peter

Create and manage company glossaries.

When I document or review my organization's policies.

I want to assist my director in building build a set of repeatable compliance processes that my director will love.

Company policies.

A set of glossaries and terms ready for review and approval.

Glossary ContributorOwner

Analyst Alberta

Organize glossaries

When I review my superiors glossaries and terms

I want to help the team make company glossaires easily accessed for others

Disorganized set of glossaries and terms

Organized set of glossaries and terms

Glossary Reviewer

Compliance Katherine

Review, comment on, and approve corporate glossaries.

When my team is ready for me to review their corporate glossaries.

I want everyone in the company to have a common understanding of the terms within our policies.

Glossaries and terms ready for my approval.

A set of approved and finalized glossaries and terms.

Glossary Reviewer

Dictionary

Persona

Task Name

Situation

Motivations

Input

Output

Permission-Role

Doer Dan

Search for, review, and read

glossary

dictionary terms.

When I help a team with

any well-defined process

a process that includes compliance steps.

I want to make sure we do all the right steps the first time.

Organized set of

glossaries

dictionaries and terms.

Set of files or hyperlinks updated on our SharePoint collaboration site.

Glossary

Dictionary Reader

Employee Edgar

Review terms

When I read through a company policy document

I want ot make sure I understand the terms defined in the policy

A company glossary

An understanding of the terms

Glossary Reader

Dictionary

Dictionary Owner

Persona

Task Name

Situation

Motivations

Input

Output

Permission-Role

Compliance Katherine

Create and manage a compliance dictionary

When I map in private policies

I want to map our policies to UCF's common controls

  1. Company policies

  2. UCF tools

My organization's compliance dictionary with terms

Analyst Alberta

Organize dictionaries.

When my superior wants me to assist in organizing and updating dictionaries and terms.

I want to help the team make compliance dictionaries easily accessed for others.

Disorganized set of dictionaries and terms.

Organized set of dictionaries and terms.

Dictionary Contributor

Process Peter

Create and manage a compliance dictionary.

When I document or review my organization's policies.

I want to assist my director in building build a set of repeatable compliance processes that my director will love.

Company policies

Other UCF tools and products

My organization's compliance dictionary with terms

Dictionary Contributor

Analyst Alberta

Organize dictionaries

When I review my superiors dictionaries and tersm

I want to help the team make compliance dictionaries easily accessed for others

Disorganized set of dictionaries and terms

Organized set of dictionaries and terms

Dictionary Reviewer

Doer Dan

Search for, review, and read dictionary terms

When I help a team with a process that includes compliance steps

I want to make sure we do all the right steps the first time

Organized set of dictionaries and terms

Set of files or hyperlinks updated on our SharePoint collaboration site

Dictionary Readerready for review and approval.

Dictionary Owner

Compliance Katherine

Review, comment on, and approve a compliance dictionary.

When my team is ready for me to review the compliance dictionary.

I want our corporate policies to be mapped to UCF’s common controls.

A compliance dictionary ready for my review and approval.

A reviewed and approved compliance dictionary.

Dictionary Reviewer

Personas

Note: these will be moved out to the persona pages

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